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Reviews

"I own numerous rental properties and have worked with Rachel Pugia and various other property managers in other areas for several years. Rachel sets the standard for excellence in this field. I have always known her to be honest and fair to both my tenants and myself. She treats the properties as if they were her own. She ensures that my investment is maintained at a high standard while at the same time looking out for the bottom line. In short, Rachel always will go the extra mile to get the job done well, every time. "

Pete P.

I cannot speak highly enough of Nicole; she is amazing and a pleasure to work with!
"My husband and I had the privilege of working with Nicole Happel both with buying and selling of our home. She is dedicated and worked diligently for us throughout the entire process. She is very experienced, professional, highly knowledgeable, organized, responsive, and detail oriented. We had such a positive experience working with Nicole on the purchase of our home 10 years ago, when it came time to sell, there was no question who we would be contacting; she is truly phenomenal! I highly recommend Nicole to anyone thinking about buying or selling their home. Thank you Nicole it has been a pleasure!"

IronPuffy379

We would recommend Top Tier Real Estate and especially Nicole Happel as the realtor of choice!
"Our agent Nicole Happel was very professional, attentive, and very knowledgeable about Colorado Springs and the Real Estate Market. We arrived in Colorado Springs with only a few days to find a home and Nicole made it happen. With all the prior work completed regarding location, price range and preferences it was much easier than we had anticipated. We would recommend Top Tier Real Estate and especially Nicole Happel as the realtor of choice."

Phyllis R.

"Rachel helped me purchase two properties and sell one property over our 13 year working relationship. During every step of these transactions I have benefited from her vast experience and knowledge of the real estate business. She has always advised me honestly and wisely; as a result, I trust her implicitly."

Annabelle S.

"Nicole Happel and Top Tier Real Estate are wonderful to work with! Our family had the pleasure of selling our old home and buying a new home through her. She is incredibly organized, knowledgeable and quick to respond with any questions. I will also mention our previous home sold for over asking price. It was under contract in less than 48 hours with multiple offers. Nicole was available to show us our new home on the fly and
helped us create the best offer in a competitive market. Thanks Nicole!"

Jenna E.

"I am very fortunate to have found Rachel Pugia to manage my rental property. Being 1800 miles away, having someone I can trust is of the utmost importance. My rental property will eventually become my retirement home, so I am very particular when it comes to its care. Rachel is very knowledgeable, professional, and has great attention to detail - I know she will make the best decisions on my behalf. I highly recommend Rachel Pugia and Top Tier Real Estate LLC. to anyone looking for a professional and highly-qualified property management company."

Carol P.

Nicole Happel is absolutely AMAZING! Amazing experience with our realtor Nicole Happel. Her knowledge of Colorado Springs, the housing market and the overall process was absolutely invaluable to us. She emailed, spoke and met with us multiple times even before we officially decided to relocate to Colorado Springs. She was so patient with us through the entire process, we never felt pressure, we felt informed. She was committed to getting us the information we needed to make the life changing decision to relocate our family from Florida to Colorado. We truly felt blessed to meet Nicole and to have had her help guiding us through the relocation/move process. We were so happy with her, we had her help our parents move as well! I could not have been more pleased with our experience. Nicole Happel and Top Tier Real Estate are absolutely AMAZING, I cannot say enough wonderful things about her knowledge, her professionalism and genuine heart!!!"

Aimee C.

"Rachel has most effectively managed rental property for me since 2006. During that time, my property has never been without a reliable tenant who rented without incident. In addition to keeping my property rented, she has been instrumental in maintaining the property in great condition. Rachel has the perfect balance of heartfelt compassion and sound business sense."

Tina S.

"Nicole Happel with Top Tier Real Estate is the best of the best! We were moving to the Springs from another state and ready to purchase our first home. I was nervous trying to find the right agent and also nervous not knowing the area. She blew me away!! I was so nervous that we would end up with an agent that either didn't listen to our needs, pushed us to increase our budget, or didn't know the market. Not one of those things was Nicole. She excelled in all areas. I was set on buying a home from a builder. Nicole was able to give me exact details and facts about all the builders in town. In less than a week of flying out to the Springs and house hunting, we had our first home with our offer accepted! The best part? She doesn't just drop you off after the sale is done! She continues to keep in contact informing you of the current market trends for the area! There's no one better out there to help you buy your home than Nicole!" I have always known her to be honest and fair to both my tenants and myself. She treats the properties as if they were her own. She ensures that my investment is maintained at a high standard while at the same time looking out for the bottom line. In short, Nicole and Top Tier Real Estate always will go the extra mile to get the job done well, every time. "

Ronald W.

"Rachel did an amazing job in helping me to not only buy but sell a house. She was there for me every step of the way, explaining the process and giving me her expert advice. Rachel was ALWAYS available when I had questions, concerns, or made last minute decisions. Having her walk beside me through the process in the midst of a crazy housing market made me feel secure and well taken care of assured that I was making the right decisions. I highly recommend Rachel as a realtor of choice!! "

Brenda S.

"I highly recommend hiring Kim Jester to be your real estate agent. We have used four different realtors over the years, and Kim went above and beyond any of them. She worked very hard to stage our home and was attentive to every detail at every stage of the process. She was always available whenever we had a question or needed help with something. She is completely honest, very professional, and a pleasure to work with."

Verlan L.

"What really stands out about Kim Jester is she listens! She doesn't just sell houses. She will find EXACTLY what you like or dislike and introduce you to a property you will fall in love with. With the two hour time difference between New York and Colorado, she was always available to get a hold of, and she'd get out to a property at a moment's notice to take us on a video tour. She must have done 10 plus video tours for us, when new homes came on the market. Kim is an optimist. When a property would go under contract, she'd say "we'll find a better one, and she did." Kim Jester is a tireless worker. You simply cannot do better."

Ed K.